Solutions Engineer

Position Overview:

The Solutions Engineer is responsible for collaborating across our customer groups to develop complete vehicles solutions to best meet the needs of the end users of these vehicles.

Duties & Responsibilities:

• Gather information from customers on what objectives they are attempting to accomplish with their vehicles and make recommendations on the proper selection/combination of products to meet these objectives. This includes, but is not limited to, the selection of chassis, bodies, and accessories.
• Ensure that solutions meet all compliance requirements set forth by NHTSA and the chassis OEMs.
• Develop solutions for customers by selecting from available product offerings consisting of a combination of standard and custom Knapheide products, KTEC manufactured products, and products sourced from other suppliers utilizing a priority-based approach with Knapheide-branded products and preferred suppliers taking preference.
• Identify gaps in product offerings and work with custom engineering and/or supply chain on the best approach to address the immediate solution need. Communicate these gaps as a future product offering need.
• Develop a solution and coordinate the creation of a concept drawing depicting the solution.
• Utilize library of prior solutions as a resource for developing new solutions.
• Carry voice of the customer throughout the process from solution development through completion of upfit. Some solutions development will require support through the design and installation process.
• Participate in customer reviews via onsite visits and/or web conferences. Participate in on-site pilot runs for large volume builds. 20% travel to support on-site visits can be expected.
• Support the Knapheide enterprise with expert product knowledge on the Knapheide portfolio of products.

Position Requirements:

• Bachelor's Degree in Engineering, Business, or other technical discipline or equivalent experience required
• 3-5 years of applicable product knowledge in engineered industrial or transportation-related products preferred.
• Knapheide product knowledge as well as knowledge of auxiliary equipment installed used in the commercial vehicle marketplace.
• Solid Works experience a plus.
• Project management experience.
• Ability to travel multiple days in a row frequently on short notice.
• Proficient using Microsoft Office Products including Word and Excel.
• Must have strong communication skills.

Physical/Mental Requirements Needed to Perform the Essential Functions of the Position:

Must be able to perform normal office duties. May need to travel periodically by car, airplane, etc. The ability to communicate verbally and in written form. Be able to work trade shows and attend other customer events.

Current Openings for Solutions Engineer Jobs at Knapheide Manufacturing